Constructing the Appearance of Pain

A 50-year-old man claimed to injure his leg when it was struck by a piece of machinery at his workplace. During a medical examination and interview, this worker claimed to...
ICW Group's image of a surveillance camera.

Tape + Testimony = Success

ICW Group surveillance efforts revealed a lie when a California man claimed a work-related injury. Shortly after resigning, a furniture mover working for an ICW Group customer alleged to...
A key being dragged across a keyboard by a fishing hook.

Watch Out for COVID-19 Scams

ICW Group is a member of the National Insurance Crime Bureau (NICB), an independent entity that partners with insurance companies, consumers, and law enforcement to combat insurance fraud and...
Interior of a factory with a security camera in focus.

The Eye in the Sky Doesn’t Lie

A 46-year-old production worker claimed to injure multiple body parts after reporting to trip and fall while working for an ICW Group customer. Her supervisor, after helping this worker...
$100 bills and pills.

Billed and Paid’s Excellent Adventure

California’s workers’ compensation system is unique in that it affords for a system of liens to be filed and recovered on by doctors, medical diagnostic companies, pharmacies, language translators,...
A surveillance camera in an office building.

Surveillance Failed. What a Bummer, Or Is It?

Investigative surveillance is a time-tested technique for gaining clearer insight as to whether the injury complaints and limitations claimed by an injured worker are a true depiction of their...

The Worst Part was Telling My Kids

Tasked with investigating suspected insurance fraud, a Special Investigations Unit is naturally exposed to individuals who are more likely to be dishonest. While most claims are wholly legitimate, there...
ICW Group's image of files labeled Fraud and Investigations.

Up Before Sunrise

In the early hours of the morning, it is not uncommon for ICW Group’s Special Investigations Unit to be working. Fraud schemes are often complex. Inherently, they are puzzles...
ICW Group's image of a magnifying glass looking at the word fraud.

What is a Fraud Blog?

I must admit….I have never read a blog. I hear that they are popular. Strike that, I hear(d) that they were popular, so my Googling started; “what is a...

Hey Bartender….Make it a Double (Dip) – Part 1

Claiming to injure herself while lifting a 20-pound bag, this full-time worker said she was unable to work in any capacity, including attending to her household chores such as...