Social Media Investigation Reveals Potential Fraud

In February 2023, a journeyman alleged neck and upper back strain while lifting a 6-foot pipe. He sought medical treatment a week later and was placed on modified duties. He continued to work for his employer until the business was sold, and he was laid off two months later.  

In his statement to the ICW Group Claims Examiner, the injured worker stated that he is normally very active in sports and other hobbies but did not mention any involvement in bodybuilding. He admitted to stopping his activities since the injury.

He continued to be treated for his injuries more than a year after the incident, which called into question the extent of his injuries, given how minor they appeared to be. His medical restrictions included a lifting restriction of up to 20 lbs., push/pull up to 30 lbs., and no repetitive or over-the-shoulder lifting.

Social media posts tell a different story

A social media investigation was launched, and it found that he had various social media accounts, which made no mention of any injuries, medical problems, or disabilities but did show that he participated in several bodybuilding competitions and cardio drumming classes since the date of injury. His wife’s Facebook page showed photos in April 2024 of him and his family hiking, skydiving, and surfing in Hawaii.

That same month, the injured worker reported to his physicians that he had ongoing neck pain and headaches. He described the pain in his neck as bad as being stabbed in the eye and that his pain had been worsening in the last three months.

His statements and complaints appeared to contradict the activities he was engaging in and posting to social media, so the case was referred to the ICW Group Special Investigation Unit, which referred it to law enforcement for review due to reasonable suspicion of insurance fraud. 

Teresa Chandler
Teresa Chandler
Teresa Chandler is a Senior Special Investigations Unit Investigator with ICW Group. She served in the U.S. Navy as a Gunner's Mate for over ten years, with two deployments during Operation Enduring Freedom. She obtained her BS degree in Criminal Justice Administration and began working for ICW Group as a claims adjuster in 2014. In 2017, she joined SIU. She is a native San Diegan, the oldest of six siblings (two Marine brothers), a world traveler, a cat mom, and an occasional dog foster mom. She also loves hiking and event planning.

Related Articles

Is the Certificate of Insurance Fake? The Devil’s in the Details

ICW Group’s Special Investigations Unit (SIU) has seen an uptick in cases wherein our Policyholder was provided with a fabricated or falsified Certificate of Insurance (COI) document from an...

Beware of Fraudulent QR Codes

Quick Response codes (QR codes) are two-dimensional barcodes that provide easy access to websites through smartphones or tablets. They are routinely used to pay for things, view restaurant menus,...

Elaborate Online Dating Scam Drains Victim’s Finances

About a decade ago, an online dating romance scam began to spread internationally as a relatively new and unreported crime. Referred to as "Pig Butchering," the scam combines digital...