Beware of Baby Formula Scams

The nationwide baby formula shortage may be impacting you or someone you know. Unfortunately, no situation is off-limits to a fraudster. Out of desperation to feed their children amid the shortage, parents are looking online for ways to get the formula they need. The Better Business Bureau warns consumers of bogus websites claiming to have formula. The scam lures parents with fake reviews from previous buyers and takes your money without sending the product. Scammers also use social media platforms for advertising baby formula and post in private Facebook groups, making them appear like trustworthy sources.

Tips to Avoid Being Scammed

  1. Check the business’ accreditation status on
  2. Look up the business online with keywords like “scam.”
  3. Make sure the product website is secure. The “s” in “https” in the website URL indicates it’s a secure site.
  4. Confirm the business location is legitimate by doing a Google search.
  5. Take notes and photos of the business you order from in the event the website is deactivated and keep records of the product ordered and verify the same product is delivered.
  6. Use a credit card for purchases since credit cards come with fraud protection.

If you or someone you know is a victim of a baby formula scam, file a complaint with the Better Business Bureau at and report the scammer to the social media platform where discovered.

Teresa Chandler
Teresa Chandler
Teresa Chandler is a Senior Special Investigations Unit Investigator with ICW Group. She served in the U.S. Navy as a Gunner's Mate for over ten years, with two deployments during Operation Enduring Freedom. She obtained her BS degree in Criminal Justice Administration and was a claims adjuster for over three years before coming to ICW Group in 2017. She is a native San Diegan, the oldest of six siblings (two Marine brothers), a world traveler, a cat mom, and an occasional dog foster mom. She also loves hiking and event planning.

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